Question 1

Where are you located?

Accepted Answer

We are located in the South Bay.

Question 2

What areas do you cover in the Bay Area?

Accepted Answer

We will travel up North as far as Novato, down to the South Bay in Gilroy and areas in between.

Question 3

Are there additional travel fees?

Accepted Answer

YES. This will be added to your final total.

TRAVEL FEES ARE AS FOLLOWS:Events in North Bay: $200 Events in San Francisco and East Bay: $150Events in Peninsula: $100 Events in South Bay: $75 
Events in Monterey County: $200 Events outside Bay Area: TBD

ADDITIONAL INFORMATION: * Taxes, Service Fee and Travel Fee if applicable are NOT included in the package prices and will be added to final package price* Bookings require a $200 deposit to reserve date and are non-refundable. Deposit amount will be credited toward the final amount.

Question 4

Can I request to adjust the sweetness of the drinks?

Accepted Answer

Yes, you can lessen the sweetness of drinks. Adjustment to sweetness levels will be noted on your personalized menu, and guests will be able to request sweetness level when they order individual drinks

Question 5

Do you offer drink samples?

Accepted Answer

Along with the samples being complimentary with any full service bookings, you can purchase drink samples for $50 which is then credited to your final balance if and when they book our full service package.

This works by choosing a date/time that works for you to come to our commercial kitchen in San Jose to pick up the drink samples to try on your own. This will also allow you to pick your favorites for your personalized menu for your event.

Question 6

How does the 2-hour serving time work?

Accepted Answer

The 2-hour service time is consecutive, and if you choose to break up the service time (for example, cocktail hour and into dinner, but wait for guests to eat dinner first), we charge standby time in addition to the package price.

Question 7

How do I choose when the boba service time starts during my event?

Accepted Answer

For weddings, the most popular times for boba service is during cocktail hour, after dinner, or as a late night treat.

Question 8

How long have you been in business?

Accepted Answer

We have been officially in business since 2019.

FREQUENTLY ASKED QUESTIONS